Terms of service
TERMS OF SERVICE
Last Updated: 02.06.2026
Welcome to THE HAIR SECRET.
THE HAIR SECRET is a premium wellness and cosmetic haircare brand owned, operated, and managed under SIGNTIFIC INDIA.
By accessing, browsing, or purchasing from this website, you agree to be legally bound by these Terms of Service (“Terms”).
If you do not agree with these Terms, please discontinue use of this website immediately.
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1. BRAND OWNERSHIP
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THE HAIR SECRET is a brand registered, owned, operated, marketed, and managed under SIGNTIFIC INDIA and its associated entities.
All rights related to:
* branding
* trademarks
* packaging
* formulations
* website content
* creatives
* logos
* advertising materials
* product visuals
* videos
* designs
remain the exclusive intellectual property of SIGNTIFIC INDIA unless otherwise stated.
Unauthorized reproduction, copying, reselling, or misuse is strictly prohibited.
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2. ELIGIBILITY
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By using this website, you confirm that:
* you are at least 18 years old
* you are legally capable of entering binding agreements
* all information provided by you is accurate and truthful
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3. PRODUCT DISCLAIMER
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THE HAIR SECRET products are cosmetic and wellness products only.
Our products are NOT intended to:
* diagnose
* treat
* cure
* prevent
any disease, scalp disorder, or medical condition.
We do NOT guarantee:
* hair growth
* hair regrowth
* reduction in hairfall
* prevention of baldness
* permanent results
* identical results for all customers
Results vary based on:
* genetics
* consistency of usage
* scalp condition
* age
* hormones
* diet
* stress
* lifestyle
* medical history
All marketing visuals, before-after creatives, testimonials, and customer reviews represent individual experiences only and shall not be interpreted as guaranteed outcomes.
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4. USE AT YOUR OWN RISK
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Customers acknowledge that use of any cosmetic or botanical product involves personal discretion and risk.
Although we aim to use carefully selected natural ingredients, we do not guarantee that products will be:
* allergy-free
* irritation-free
* suitable for every skin or scalp type
Users are advised to perform patch tests before use.
THE HAIR SECRET and SIGNTIFIC INDIA shall not be held liable for:
* allergic reactions
* irritation
* hair shedding
* scalp sensitivity
* dissatisfaction
* adverse reactions
* perceived ineffectiveness
* misuse of products
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5. NO MEDICAL ADVICE
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Content published on this website, advertisements, or social media platforms is for informational and marketing purposes only.
Nothing on this website constitutes:
* medical advice
* dermatological advice
* prescription guidance
* healthcare recommendation
Customers with medical concerns should consult licensed professionals.
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6. PRICING & PRODUCT AVAILABILITY
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We reserve the right to:
* modify pricing
* discontinue products
* limit quantities
* reject orders
* cancel orders
without prior notice.
Product availability is not guaranteed.
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7. ORDER CANCELLATION
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We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to:
* suspicious activity
* bulk abuse
* fraudulent transactions
* incorrect pricing
* stock limitations
* operational issues
Refunds for cancelled prepaid orders may take standard banking timelines to reflect.
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8. SHIPPING & DELIVERY
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Delivery timelines are estimated and not guaranteed.
We are not responsible for:
* courier delays
* failed delivery attempts
* incorrect customer addresses
* lost shipments
* force majeure events
* logistical disruptions
Risk of loss transfers to the customer upon delivery.
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9. NO REFUND POLICY
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All purchases are subject to our Refund & Return Policy.
By placing an order, the customer agrees to the NO REFUND POLICY available on the website.
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10. INTELLECTUAL PROPERTY
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All website materials including:
* text
* graphics
* logos
* packaging
* designs
* videos
* branding assets
* marketing creatives
* product photographs
are protected by intellectual property laws.
No content may be copied, reproduced, modified, distributed, or commercially exploited without written permission from SIGNTIFIC INDIA.
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11. USER CONDUCT
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Users agree not to:
* misuse the website
* attempt unauthorized access
* distribute malware
* conduct fraudulent activity
* abuse customer support
* post defamatory content
* infringe intellectual property
Violation may result in:
* account termination
* legal action
* permanent restriction
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12. LIMITATION OF LIABILITY
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To the maximum extent permitted by law:
THE HAIR SECRET, SIGNTIFIC INDIA, their founders, employees, affiliates, partners, manufacturers, agencies, and representatives shall NOT be liable for:
* indirect damages
* consequential losses
* business interruption
* emotional distress
* data loss
* allergic reactions
* dissatisfaction
* delayed results
* third-party failures
* cybersecurity incidents
* delivery issues
* website downtime
All products and services are provided on an “AS IS” and “AS AVAILABLE” basis.
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13. THIRD-PARTY SERVICES
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This website may use third-party platforms including:
* Shopify
* payment gateways
* courier services
* analytics providers
* advertising platforms
We are not responsible for:
* third-party policies
* technical failures
* data handling practices
* external website content
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14. INDEMNIFICATION
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You agree to indemnify and hold harmless:
* THE HAIR SECRET
* SIGNTIFIC INDIA
* employees
* directors
* affiliates
* manufacturers
* service providers
from any claims, liabilities, damages, expenses, or legal actions arising from:
* misuse of products
* violation of these Terms
* fraudulent activity
* unlawful conduct
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15. GOVERNING LAW
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These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts located in Kolkata, West Bengal.
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16. MODIFICATIONS
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We reserve the right to modify these Terms at any time without prior notice.
Continued use of the website after updates constitutes acceptance of revised Terms.
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17. CONTACT INFORMATION
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THE HAIR SECRET
A Brand Under SIGNTIFIC INDIA
Email: thehairsecretofficial@gmail.com